Indigo has become the first airline in the world to implement a “Three-Point Disembarkation System”. The announcement comes as the airline celebrates its 16 birthday today.
The new process will be carried out from two forward and one rear exit ramp. The Delhi-based carrier says that the new system will enable passengers to exit the aircraft faster than ever before. Indigo adds that it will save 5 to 7 minutes during turnaround by implementing this system (Turnaround of an aircraft is the time between the landing of an aircraft and takeoff for another flight).
It brings us immense pride to be the first airline in the world to use a three-point system. At IndiGo, we constantly and dynamically keep reinventing our internal standards to enable a hassle-free customer experience as well as contributing to operational efficiencies for all stakeholders including airport operators and ground handling companies.said Ronojoy Dutta, CEO and Whole-time Director, Indigo.
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Indigo has already conducted trials of Three-Point Disembarkation System and has also received feedback from passengers. The airline says that cabin crew will make the necessary announcements to inform passengers at the time of deboarding. This new disembarkation procedure will be implemented on Indigo’s Airbus A320 and A321 fleet for flights arriving at remote stands at Delhi, Mumbai, and Bengaluru airports to begin with, and will be progressively deployed across its network.
At IndiGo, we have always looked at newer ways to enhance our customer experience and make flying, as well as our ground operations, efficient and hassle-free. Adding a third ramp for disembarkation is a simple yet effective way to complete a smooth travel experience for our customers. We have always been known for setting new benchmarks in innovating travel and our 16th anniversary is the perfect occasion to make the experience a little sweeter for our customers – as they can get to work or meet their loved ones quicker.said Sanjeev Ramdas, Executive Vice President, Indigo.
Featured image by Indigo
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