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Emirates introduces new option to purchase empty adjoining seats

Emirates has launched a new option to purchase empty adjoining seats in Economy Class.

Passengers flying in Emirates’ Economy Class now have the option to enjoy even more personal space and privacy onboard with the ability to purchase up to three empty adjoining seats on their flight.

All economy class passengers holding a confirmed booking will be offered these seats. However, customers will not be able to pre-book empty seats, as these are subject to availability.

Empty seats will only be offered for purchase at the airport check-in counter prior to flight departure, and costs range from AED 200 to AED 600 (US$ 55 to US$ 165) per empty seat, plus applicable taxes depending on flight sector.

The Dubai-based airline says that it has introduced this new seat product ‘on the back of customer feedback’, addressing the needs of a range of customers seeking extra privacy and space while still flying in Economy Class. This includes ‘couples who wish to have the entire row to themselves (maximum of three seats in same row), parents travelling with in-lap infants, or those who simply want the added assurance of more space while travelling during COVID-19 pandemic times.’

The carrier is no doubt looking at ways to increase revenue while the air passengers demand remains low due to the pandemic.

Discount on excess baggage rates

The airline has also introduced discounts on excess baggage rates, ‘to help customers flying on essential trips take home what they need most.’

These discounts range from 35% up to 60% off normal rates depending on sector and must be pre-booked and pre-paid up to 4 hours prior to flight departure via emirates.com, through contact centres or at an Emirates sales office.

Emirates has been taking every step to ensure the safety of customers during the pandemic. The carrier was one of the 1st to partner with International Air Travel Association for its upcoming IATA travel pass.

Emirates has also rolled out a touch-less self check-in experience at Dubai International Airport. Its new touchless screens can be operated by scanning a QR code and selecting seats, all without a single touch.

The airline has also made significant progress in vaccinating its own staff, with almost 26,000 employees receiving both the jabs of COVID-19 vaccine. It also operated a fully vaccinated flight last week from Dubai to Los Angeles, in which every single employee of the frontline team ( 70 in total ) were fully vaccinated.

Featured image by Emirates

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