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Hilton announces the opening of Conrad Tulum Riviera Maya

Hilton has announced the opening of the highly anticipated oceanfront Conrad Tulum Riviera Maya, marking the brand’s debut in the Mexican Caribbean.

Location and Design

Conrad Tulum Riviera Maya is located 8 miles north of Tulum in a secluded bay surrounded by a tropical forest and pristine Caribbean waters.

In the heart of the world’s most exquisite natural wonders, from jungles and beaches to hidden cenotes and colorful flora and fauna, Conrad Tulum Riviera Maya is designed to give guests a deep connection with Tulum’s distinctive landscape. Upon entering the lobby, guests pass through ornate wooden doors, engraved by local artisans, and are immediately greeted by sweeping ocean views and an immersive art installation, a nod to ancient Mayan architecture and Tulum’s surroundings.


Danny Hughes, Executive Vice President and President, Americas, Hilton, said:

We are thrilled to make Hilton’s debut in Tulum – one of Mexico’s premier destinations – with this fabulous luxury hotel. The Caribbean and Latin America has long been a priority market for Hilton with Mexico leading the way – it’s our 5th largest presence globally by number of hotels with Tulum as a central part of our growth strategy.


The resort features 349 guest rooms and suites. The nature-inspired theme continues throughout the hotel’s thoughtfully designed guest rooms, incorporating organic elements such as stone, wood and metal. Boasting floor-to-ceiling windows with panoramic ocean views, guest rooms are designed with calming tones and elegant furnishings, each with their own private balcony and relaxation tub or plunge pools on the ground floor rooms.

Standard King Guest Room
Standard Twin Guest Room
Outdoor terrace

Guests seeking additional space can enjoy a suite complete with a spacious living room and adjacent dining area for up to eight people, as well as a spa-inspired master bathroom complete with a soaking tub and rainfall shower.

Matt Schuyler, Chief Brand Officer, Hilton, said:

Conrad Tulum Riviera Maya represents so much of what we strive for in our ever-expanding brand portfolio – bold and locally-inspired design, innovative culinary offerings and fulfilling, meaningful experiences for our guests. With a record-setting year of openings ahead for the brand, it’s a pleasure to start 2022 with such an exemplary addition to Conrad’s resort offerings and to Hilton’s luxury category at large.


Conrad Tulum Riviera Maya features 5 restaurants as well as 6 bars and lounges featuring globally inspired cuisine and casual poolside fare. Venues include energizing bar experiences serving up generous wine lists, regional spirits and refreshing tropical cocktails, and elevated dining experiences offering flavors of the world with innovative and local twists. A sample of the dining offerings at the hotel includes:

  • Autor: The resort’s most sophisticated dining experience is an ode to its chef or ‘author’ where guests experience a personalized culinary journey curated by Chef Jersaí Miranda.
  • Maratea: Features distinct cuisine inspired by the Mediterranean Basin from southern Spain to North Africa, Greece and Turkey.
  • Ukai: A sushi bar dedicated to the traditional Japanese fishing method, brought to life as a contemporary sushi counter committed to sustainable fishing.
  • Kengai: A Teppanyaki restaurant that merges classic Japanese and Southeast Asian techniques with local ingredients and styles, whose name is inspired by the Jacaranda tree, brought to Mexico by Japanese immigrants in the 20th century.
  • Chaak Bar: Named after the Mayan rain god and inspired by the cenotes where the Mayans would connect with him, Chaak Bar offers guests a place to seek shelter and recharge.
  • Cafetal: This upscale café and market are inspired by the traditional Tianguis, an economic and social gathering center in Mexican culture serving locally sourced coffee, snacks and all-day essentials.

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Allowing travelers to discover new facets of well-being and self-fulfillment, the guest experience at Conrad Tulum Riviera Maya is characterized by a deep connection with the natural environment and to honor Tulum’s cultural traditions. Whether floating, snorkeling or kayaking in the crystal-clear bay waters or lounging in an oceanfront cabana by one of the five pools, guests can fully immerse themselves in this mystical paradise.

Nestled within lush mangroves, Conrad Spa Tulum is a destination purposefully designed as a wellness refuge. Guests enjoy a wide range of services inspired by the legends of the Mayan gods and traditional Mexican herbalism in individual treatment rooms or “casitas.” Spa offerings include an extensive menu of body rituals, a sensory Water Ritual including an outdoor swimming pool and thermal facilities and the Mayan Manteada, an ancient massage technique in which shawls are tied around the waist to relax and realign the body. For guests looking for an enlightened sense of well-being and tranquility, the property has an in-house Shaman to perform ancient rituals like the purifying gratitude and sacred cenote ceremonies.

Conrad Spa Tulum

The resort offers the destination’s first and largest separate event center featuring 55,000 square feet of indoor and outdoor event space. The convention center’s modern yet elegant décor features large windows giving way to breathtaking views. The 9,000 square foot outdoor terrace is perfect for al fresco dining, and additional event spaces include a Main Ballroom, Junior Ballroom and three meeting rooms that can accommodate up to 2,500 people.

Sustainable Beauty + Wildlife

Conrad Tulum Riviera Maya says that it is dedicated to safeguarding Tulum’s landscape and its resources. From an environmental education curriculum to multiple rescue and relocation programs for its mangroves, wildlife, and coastal forest, conservation is ingrained in the DNA of Conrad Tulum Riviera Maya. The hotel emphasizes meticulous preservation and sustainability through its sea turtle protection program as well as an innovative waste management system and water quality monitoring projects. The sea turtle protection program reduces the impact of the hotel’s activities during the turtles’ nesting season and guarantees the conservation of the protected species. 

Conrad Tulum Riviera Maya is the latest addition to Hilton’s portfolio of iconic luxury hotels in premier global destinations. This year, Conrad Hotels & Resorts will significantly expand its footprint in key urban and resort destinations including Los Angeles, Nashville, Sardinia and Rabat, Morocco.

Meanwhile, Hilton recently announced the signing of Hilton Garden Inn’s debut hotel in Sydney.

Featured image by Hilton

All the other images by Hilton

What do you think of Conrad Tulum Riviera Maya? Let me know in the comments section below.

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