Aviation News

Emirates opens new Check-in and Travel Store in Dubai’s Finance Hub

Emirates has announced the opening of a new City Check-in and Travel Store in the heart of Dubai’s Finance Hub.

This new place is located in the elite ICD Brookfield Place in Dubai International Financial Centre (DIFC). It will enable passengers to conveniently book travel, check-in for flights, drop luggage, shop for travel essentials, and save time at the airport. It also features the world’s first robot check-in assistant.

Emirates says that as part of its continuous enhancement of passenger experience, it has opened this place where passengers can drop their luggage as early as 24 hours and up to 4 hours before a flight, arriving at the airport at leisure. The store is open daily from 8 AM to 10 PM and passengers can start their journey seamlessly via self check in kiosks, at dedicated desks with Emirates agents, or with the help of the world’s first ever check‑in robot assistant – Sara.

Emirates agents, self check-in and robot check-in available

Sara is an innovative portable robotic check-in system, who can match faces with scanned passports, check passengers in, and guide them to the luggage drop area. With an eye-catching 2.5 metre LCD screen showing the latest destination content from Emirates, and more screens showing an interactive touchscreen map, the City Check-in and Travel Store is a stylish and spacious contemporary space which offers the opportunity to book tickets, browse travel merchandise, drop luggage, and check in – with paid valet parking and self-parking ensuring an elevated, hassle-free check in experience for Emirates passengers.

Sara – the world’s first portable robot check-in system

Visitors can also get expert advice and offers on trending destinations, while dedicated travel consultants can assist with purchasing tickets for future journeys, managing current bookings, purchasing upgrades, selecting preferred seats, and arranging extra baggage if required.

Emirates self check-in kiosks
Emirates self check-in kiosks

Emirates City Check In is our latest addition to the Emirates travel experience, showing our commitment to providing customers with an array of check-in options. Our new location is the first ultra-convenient check in and baggage drop facility conveniently located in the DIFC area. People can avoid busy periods at the airport and minimise queuing. We are pleased to collaborate with ICD Brookfield on this project and look forward to providing our customers with more technology-focused solutions in the future.

said Adel al Redha, Chief Operating Officer, Emirates.

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Emirates passengers with valid boarding passes who wish to discover the area or spend time relaxing before their flight, will have complimentary access to select lifestyle facilities in the world-renowned ICD Brookfield Place, and exclusive discounts and special offers across a range of restaurants, gyms, and luxury stores – including Josette, 1Rebel, Lulu and the Beanstalk, and Embody Fitness.

Around the DIFC, visitors can enjoy a diverse range of services, shopping, multiple cuisine options, and art galleries, including the extensive promenade at DIFC’s Gate Avenue. When it’s time to fly, passengers can then connect directly to the airport via taxi, Emirates chauffeur service, or take a short 10-minute walk to Financial Centre Metro Station connecting seamlessly into the Airport Terminal 3 Metro Station.

We are thrilled to welcome Emirates City Check-In and Travel store to ICD Brookfield Place, further enhancing our ecosystem as an attractive destination for workers, visitors, and residents. This exciting new addition will bring the convenience of city check-in to the central business district, allowing Emirates passengers more time to go about their daily routine, spend productive time at work and enjoy the wonderful lifestyle Dubai has to offer.

said Rob Devereux, CEO, ICD Brookfield.

Yet again, Emirates has delivered passenger experience enhancement with the opening of this place. The idea of having such a place is great. Passengers can get their queries solved, book tickets, check-in for their flights and what not. In my opinion, having such a place in the city centre is great and will hopefully be helpful for Emirates passengers in Dubai.

Meanwhile, Emirates recently added Montréal to its network, its second destination in Canada.

Featured image by Emirates

All the other images by Emirates

What do you think of Emirates’ new Check-in and Travel Store? Let me know in the comments section below.

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