Finnair has announced that it is implementing new one-way ticket fares for its Intra-Europe and domestic flights from today.
As we all know that travelling these days can be complex because of numerous restrictions in place by different authorities and Finnair understands that. Therefore, the flag carrier of Finland wants to give the best fare levels for all customers, regardless of their length of stay at their respective destination. Customers can still choose a return ticket instead of one-way. The airline is looking to give its customers more flexibility with better competitive pricing amid the tough travelling conditions.
“We want to offer our customers more choice and flexibility, and removing the complexity of return fare rules makes buying simpler and more transparent. Now the best fare levels will be available for all customers regardless of the length of stay in the destination. This is something our customers have wished for.”
said Ole Orvér, Chief Commercial Officer, Finnair.
This move is part of the goal to simplify the passenger experience as explained by Finnair to Simple Flying. The airline explains that if a customer urgently needs to visit family during these tough conditions, they can book their ticket and then return when they are ready to do so. The airline does not feel that it should lock a passenger into a return fare during these uncertain times.
“We expect travel demand to gradually pick up towards and during the summer, and we will increase our offering accordingly. One-way pricing is one way of stimulating demand and making it easier to plan travels in this situation.”
said Ole Orvér, Chief Commercial Officer, Finnair.
Although Finnair is doing its best to help amid these uncertain conditions, Ole Orvér, told Simple Flying that, across the board, his firm is using its platform to smooth out the travel process.
“We try to support customers or potential customers in raising our voice, also, towards the authorities around the world to come up with industry solutions, global solutions that make it easier for customers to understand the rules and regulations. Because when countries come up with their own solutions, which are well intended, it doesn’t work. It’s fragmented, becomes a patchwork, and as a customer, it’s really difficult to understand what’s going on and what might happen,” he said.
”So, we raise our voice towards various authorities in driving these global solutions that work for the industry, ensuring safe travels for customers and easiness for travelers to understand what applies.”, he added.
To offer customers peace of mind for making travel plans, Finnair has continued its flexible ticket change policy for bookings made latest on 31st August,2021. The airline is also extending active Finnair Plus tier tracking periods by 6 months for all members starting in 2021. On top of that, Finnair has frozen the expiration of Finnair Plus award points, meaning no points will expire before the end of August 2021.
What do you think of Finnair’s one-way ticket fares? Let us know in the comments section below.