Intercontinental Hotels Group (IHG) has announced that it has introduced Wi-Fi Auto Connect feature for its guests.
IHG Wi-Gi Auto Connect is a new mobile product feature. IHG says that this first-of-its-kind innovation available at scale in hotels is now available exclusively in the IHG One Rewards mobile app for both iOS and Android users and will automatically connect IHG One Rewards members to Wi-Fi upon arrival at more than 5,000 IHG hotels worldwide. Guests will not need a separate password or login credentials.
IHG Wi-Fi Auto Connect is enabled by the newly redesigned IHG app and IHG’s proprietary internet solution, IHG One Rewards Wi-Fi. Globally, the company logs more than 5.3 million monthly Wi-Fi logins. With this new solution, guests who opt-in via their mobile devices will join the internet upon entering a hotel without having to worry about separate login codes or passwords, saving time and enjoying a better user experience. A one-time set-up is required via the app where the member user can enable auto connection via settings.
We know that our guests expect seamless instant connectivity and convenience, especially when it comes to Wi-Fi. At IHG, we are constantly looking for ways to enhance the guest experience, and IHG Wi-Fi Auto Connect is just one example of how we’re doing that. The solution will deliver IHG One Rewards members with even better connectivity and a seamless experience across 5,000+ hotels around the world.said Brian McGuinness, Senior Vice President – Global Guest Experience, IHG Hotels & Resorts.
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In addition to the improved Wi-Fi experience, the app has new enhancements designed for speed and convenience, including a new lock screen widget feature on iOS. Widgets allow guests to see their points balance and upcoming stays from the lock screen of their device, and to quickly launch the app. The app has also recently launched booking features allowing guests to select room enhancements during booking, including rooms with specific views or more space.
Featured image by IHG
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