Aviation News

Tokyo Haneda launches ‘Face Express’ biometric system

Collins Aerospace has announced that it has completed the installation of new biometric screening technology at Tokyo’s Haneda International airport, which it says will ‘streamline passenger processing through reduced physical interactions and bottlenecks at multiple passenger touchpoints’.

The project has seen the addition of 98 self-service check-in kiosks, 30 biometric enrollment kiosks, 104 biometric devices for self-bag drop, 17 biometric automated security gates, and 42 biometric automated self-boarding gates.

Shoichi Ohashi, Tokyo International Air Terminal Corporation’s senior manager for the Facility Department, said:

Our ‘Face Express’ system will allow passengers to efficiently proceed through procedures at the airport utilizing facial recognition, eliminating the hassle of showing their passport and boarding pass. We worked closely with Collins Aerospace to achieve this and enhance passenger convenience at Tokyo Haneda airport.

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The use of biometrics has seen an increased use in recent years. However, COVID-19 has given the technology a new focus, enabling a reduction in human interaction at check-in and immigration.

Just last year, Emirates launched an integrated ‘biometric path’ at Dubai International, enabling customers to experience a contactless travel journey through the airport, while fellow UAE carrier Etihad Airways recently partnered with information technology company SITA to trial the use of facial biometrics for cabin crew check-in.

Featured image by Tokyo Airport

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