Air New Zealand has announced that it will weigh some passengers travelling on its international flights as part of a survey.
Air New Zealand will weigh more than 10,000 passengers travelling on its international flights this June. The airline says that the survey “survey is essential to the safe and efficient operation of the aircraft and is a Civil Aviation Authority requirement”.
We weigh everything that goes on the aircraft – from the cargo to the meals onboard, to the luggage in the hold. For customers, crew and cabin bags, we use average weights, which we get from doing this survey.said Alastair James, Load Control Improvement Specialist, Air New Zealand.
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In 2021, passengers on the carrier’s domestic network were weighed as part of a survey. And now that international travel is back up and running, the Kiwi flag carrier is now doing the same for its international network.
Air New Zealand says that for passengers who are hesitant about jumping on those scales, there is nothing to fear. The numbers will be anonymous and there will no visible display anywhere.
We know stepping on the scales can be daunting. We want to reassure our customers there is no visible display anywhere. No one can see your weight – not even us! It’s completely anonymous. It’s simple, it’s voluntary, and by weighing in, you’ll be helping us to fly you safely and efficiently, every time.added James.
The survey will take place at the entrance to the gate lounge of certain Air New Zealand flights departing from Auckland International Airport between 29th May and 2nd July 2023.
Featured image by Air New Zealand
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